Privacy Policy

Effective date: 7 July 2026

Thank you for your interest in our online shop. Protecting your personal data is important to us. Below, we explain which data we collect, how we use it, and what rights you have.

1. Controller

The controller responsible for data processing on this website is the website operator named in the legal notice/imprint.

You can find the full contact details in our legal notice/imprint.

2. Data we process

We process personal data that you provide to us when using our online shop or that is generated technically when you visit our website.

This may include:

Name
Billing and delivery address
E-mail address
Phone number, if provided
Order data
Payment information
IP address
Device and browser information
Communication data if you contact us

3. Purposes of data processing

We use your data for the following purposes:

Processing and delivering your order
Payment processing
Customer service and answering inquiries
Sending order, shipping, and service e-mails
Fraud prevention and shop security
Compliance with legal obligations
Analysis and improvement of our website
Marketing, if you have consented or where legally permitted

4. Legal bases

We process your personal data based on applicable data protection laws, in particular the UK GDPR and, where applicable, the EU General Data Protection Regulation.

Processing is based in particular on the following legal bases:

Performance of a contract, where processing is necessary for your order
Legal obligations, such as tax and accounting retention obligations
Legitimate interests, such as securing and improving our shop
Consent, for example for certain cookies, newsletters, or marketing activities

Privacy information obligations include, among other things, the identity of the controller, purposes, legal bases, retention period, and data subject rights. (GDPR)

5. Shopify

Our online shop is operated via Shopify. Shopify provides us with the technical platform through which we sell our products.

When using the shop, personal data may be processed through Shopify, in particular order, payment, device, and usage data. Shopify may process data on servers outside your country. Appropriate safeguards under applicable data protection law are used.

6. Payment processing

We use external payment service providers to process payments. Depending on the payment method selected, the data required for this purpose is transmitted to the respective payment provider.

This may include:

Name
Billing address
Order data
Payment amount
Payment information
E-mail address

The payment providers process this data to verify and execute payments and to prevent fraud.

7. Shipping and delivery

To deliver your order, we share the required data with shipping and logistics service providers.

This includes in particular:

Name
Delivery address
E-mail address
Phone number, if required for delivery
Shipment information

8. Contact

If you contact us by e-mail, contact form, or other channels, we process your information to answer your inquiry.

This data is stored only for as long as necessary to process your inquiry, unless legal retention obligations apply.

9. Cookies and similar technologies

Our website uses cookies and similar technologies. Some cookies are technically necessary for the shop to function. Other cookies help us analyse the website, improve content, or run marketing activities.

Where required, we obtain your consent. You can change your cookie settings or withdraw your consent at any time.

10. Analytics and marketing

We may use analytics and marketing services to better understand the use of our shop and improve our advertising.

Information such as IP address, device information, page views, click behaviour, and order events may be processed. Where legally required, this is done only with your consent.

11. Newsletter

If you subscribe to our newsletter, we use your e-mail address to send you offers, news, and information about our products.

You can unsubscribe from the newsletter at any time via the unsubscribe link in each e-mail or by contacting us.

12. Sharing of data

We only share personal data where this is necessary for the operation of our shop, contract fulfilment, legal obligations, or legitimate business purposes.

Recipients may include in particular:

Shopify
Payment service providers
Shipping service providers
IT and hosting service providers
Analytics and marketing service providers
Tax advisers, authorities, or other bodies where legally required

13. International data transfers

As we work with international service providers, personal data may be transferred to countries outside the United Kingdom, the EU, or the EEA.

In such cases, we ensure that appropriate safeguards are in place, such as contractual data protection guarantees or other legally recognised protection mechanisms.

14. Retention period

We store personal data only for as long as necessary for the respective purposes.

Order data and invoice data are stored in accordance with legal retention obligations. Other data, such as contact inquiries or marketing data, is deleted once it is no longer needed or once you withdraw your consent.

15. Your rights

Depending on the applicable data protection law, you have the following rights:

Access to your stored personal data
Correction of incorrect data
Deletion of your data
Restriction of processing
Data portability
Objection to certain processing activities
Withdrawal of consent given
Complaint to a data protection supervisory authority

To exercise your rights, please contact us at:

[Insert e-mail address]

16. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, and unauthorised disclosure.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time if our shop, our service providers, or legal requirements change. The current version is available on this website.